Eunbyul Ahn hails from Incheon, South Korea. She is an assistant professor at the Graduate School of Information Science and Technology, University of Tokyo. With a Ph.D. in Interdisciplinary Information Studies, her main academic focus is on mobility studies and media & communication studies. She is currently pursuing research on travel by rail, focusing particularly on the various interactions therein. Her interests lie in both the world seen through past railway travel records and what is happening at present in commuting trains or regional railway routes.
There is a Lost and Found center at Iidabashi Station on the Tokyo Metro. I have made use of their services twice; once for house keys I'd left on a train, and the next time for a coat. Retrieving my coat was easy, but there's a little story behind getting back the keys.
I first noticed that my house keys were missing around 9 p.m. on my way home from school, just as I stood in front of my house. It was the first day of a long holiday, and since I had planned to cook braised pork the next day, I was carrying a lot of groceries. Despite turning my bag inside out, I couldn't find my keys, which made me realise that things were slipping out from the pockets of the pants I was wearing. Firstly, I contacted the nearest station and confirmed that the item I was looking for had not been handed in.
The next day, I phoned the Tokyo Metro Lost Property Handling Office. They confirmed that an item resembling what I was looking for had been handed in the night before. However, relief was short-lived as they informed me something was needed to prove that I was the owner of the item. What they required was 'a key like that (the lost item)'. To be precise, another key with the same serial number, which is usually a spare key or an emergency key kept by the landlord. The landlord was not living nearby, so they had left an emergency key with a real estate office near the station. Unfortunately, the supposed spare key at the estate office was actually in a drawer in my room. That is to say, I had kept at home the key which I had previously received from the estate office when I'd lost the key before. Of course, the Lost and Found center was not a place that would listen to such circumstances. The center repeatedly said, 'we cannot hand over that key without that key which can unlock the house.'